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How We Protect Your Privacy on demo aztec

When you open an account and deposit through DANA, OVO, GoPay or QRIS, your personal and payment information stays secure with us.

Payment data encryptedNo third-party salesWithdrawal verification built in
demo aztec How We Protect Your Privacy on demo aztec
REACH US EASILY

Privacy Support and Data Requests

Team online

Email Support

Contact our data team at [email protected] with any questions about your personal information or to request corrections. We respond within 48 hours to all privacy inquiries.

Live Chat — 09:00 to 21:00 WIB

Open your account settings, scroll to Help, and select Live Chat to speak with our support team during business hours. They can walk you through data access requests or account security steps.

Account Dashboard

Log into demo aztec, navigate to Settings > Privacy & Data, and download your account information or request deletion where local law permits. Changes take effect within 7 business days.

HOW WE SAFEGUARD

Data Security and Account Protection

Encryption and Storage

All payment data is encrypted in transit and at rest using industry-standard SSL certificates. Your DANA, OVO, GoPay and QRIS credentials are never stored on our servers; we only keep transaction references for withdrawal verification.

Cookie Use

We use cookies to remember your login, preferred language and gameplay preferences. You can disable non-essential cookies in your browser settings without losing account access. Cookies expire after 30 days of inactivity.

Account Verification

Every withdrawal request triggers identity and payment verification. We compare your withdrawal address against your deposit source to confirm it matches. This step protects your account from unauthorised transfers.

Data Retention

We keep your account data while your account is active. After closure, transaction records are retained for 7 years to comply with financial reporting requirements, where local law permits.

Access Requests

Email [email protected] or use your dashboard to request a copy of all your stored data. We compile your file and send it within 14 days. You can also request corrections or updates to any field.

Third-Party Processors

Payment processors (DANA, OVO, GoPay, QRIS) and fraud-detection partners receive only the minimum data needed to complete transactions. We have signed data-processing agreements with each vendor.

Your Privacy Questions Answered

No. We do not sell your personal information to advertisers, brokers or any third party. We share data only with payment partners and fraud-prevention services required to process your account safely. Your data stays within the demo aztec ecosystem.

We retain withdrawal records for 7 years after each transaction to meet financial and tax-law obligations, where local law permits. You can view your full withdrawal history in your Account > Transaction History anytime while your account is open.

Yes. Log into your account, go to Settings > Privacy & Data, and click Download My Data. We'll compile a file containing your profile, deposit and withdrawal history, login activity, and gameplay logs. It arrives in your email within 14 days.

When you close your account, we immediately deactivate your login and game access. Your transaction records and profile remain on secure storage for 7 years per financial law. You cannot recover a deleted account after 30 days.

Yes. All payment data is encrypted during transfer, and we never store your card or wallet login details. DANA, OVO, GoPay and QRIS handle the actual payment; we only receive confirmation of deposit. Fraud detection runs on every transaction.

Immediately email [email protected] or use live chat (09:00–21:00 WIB) to report suspicious activity. We will freeze your account within 2 hours, verify your identity, and reset your password. Check your login history in Account Settings to review all recent access.

We use cookies to store your session, preferred language, and game preferences. Analytics cookies help us track site performance and detect fraud. You can disable tracking cookies in your browser without losing account access; essential session cookies cannot be turned off.